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We’ve put together answers to our most commonly asked questions to help you understand our boards, materials, customization options, care, and policies. Because every NV Board Co cutting board is handcrafted from reclaimed hardwood, and often made to order, some details naturally vary. This page is designed to provide clarity and confidence at every step of the process.

Use, Safety & Everyday Handling

Yes. Many NV Board Co boards are designed for dual-sided use. One side may feature functional elements like a juice groove, while the opposite side remains flat for general prep or serving.

No. Hardwood cutting boards are gentler on knife edges than glass, stone, or composite surfaces. Properly maintained wood boards help preserve blade sharpness during normal use.

Yes. Wood has natural antibacterial properties, but proper cleaning is essential. After cutting raw meat, wash the board with warm water and mild soap, dry immediately, and allow it to fully air dry before reuse.

Care & Maintenance

Hand wash only with mild soap and warm water. Dry immediately. Never soak or place in a dishwasher.

We recommend oiling every 3–4 weeks or whenever the board appears dry, using a food-safe mineral oil or board conditioner.

Absolutely. Many customers use one side for cutting and the other for serving, especially on reversible boards.

Materials & Craftsmanship

No. Each board is crafted from reclaimed hardwood, making every piece one of a kind. Grain patterns and color variations are natural and expected.

All NV Board Co boards are handcrafted in Nevada using carefully selected reclaimed hardwood.

Yes. All boards are finished with food-safe oils and conditioners suitable for kitchen use.

We choose reclaimed and upcycled hardwood to reduce waste and give high-quality materials a second life. This approach allows us to create durable, functional boards with unique character while honoring sustainability and responsible craftsmanship. Because of this, no two boards are ever exactly alike.

Ordering & Customization

Stock-matched boards are crafted using reclaimed hardwood currently on hand. We do our best to match your selected options, but exact wood combinations may vary based on availability.

Custom boards are built specifically to your requested specifications. Selecting the Custom Made-to-Order option triggers a design review and consultation before production begins.

Yes. Custom engraving is available on many boards. Engraved boards are considered personalized items and are final sale unless there is a workmanship issue.

Certain features—such as juice grooves or prep pans—require specific board thickness and size to maintain structural integrity. These options appear only when compatible.

Shipping, Delivery & Pickup

We currently ship within the United States and also offer local pickup and delivery within the Reno–Tahoe region.

Production timelines vary depending on whether the board is stock-matched or custom made. Custom timelines are confirmed after design review.

Expedited shipping and special delivery requests may be available—please contact us before placing your order.

Warranty & Returns

Our limited craftsmanship warranty covers defects in materials or workmanship that affect the board’s function or structural integrity under normal household use.

Normal wear and tear, misuse, improper care, excessive moisture or heat exposure, dishwasher use, and natural wood variation are not considered defects.

Custom and personalized boards are final sale. Stock-matched boards may be eligible for return if unused and in original condition. Please contact us promptly if there is an issue with your order.

Still Have Questions?

If you don’t see your question answered here, we’re happy to help. Contact us before or after your purchase and a member of the NV Board Co team will be glad to assist with materials, customization options, care, or ordering details. Prefer to speak with someone directly? You’re welcome to call us at 775-329-6279.

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